Module 2: Perfect your customer service with this session at the historic Cliveden House.
Special room rates available for those who wish to stay.
An amazing patient experience is key to practice success. Carefully curating your patient journey is key to allowing your team to operate at the highest level.
Perfect your customer experience with this interactive and fun whole team day at the historic Cliveden House. Your full team, including associates are invited to participate and brainstorm together.
This course will feature a very special guest motivational speaker!
NOTE: Associates delegates are able to invite their principal and practice colleagues to this event. Team members and colleagues can attend – additional fees are nominal and set to cover catering costs only. POA and will depend on total delegate numbers.
WHAT YOU WILL LEARN
How to perfect YOUR patient journey and develop your team to maximise treatment plan acceptance and build raving fans.
AIMS & OBJECTIVES
To build the ultimate patient journey for YOUR practice with your team
Learn how digital workflow can enhance your practice
How your assistants and therapists can be used to their full potential
Communication skills for the whole team
The WOW new patient experience
Team Building
PDP OUTCOMES
A,B